Employee App Troubleshooting Guide for Admins

The Employee App allows employees to view their weekly shifts, work time and manage pay details and days off, all in one App!

To assist admins with the Employee app, below is a helpful troubleshooting guide which covers:

  • Phones supported.
  • GPS Location permission settings.
  • Error that displays if locations settings are off.
  • Enabling location settings on an IPhone, Android or Samsung device.
  • Error that displays if an employee is outside of the clock in/out boundary set by admins
  • Spinning wheel or loading the employee app behaviours

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