Overdrawn status
Learn more about wages on-demand for employers here.
If your employee sees a negative withdraw amount and you see a 'overdrawn' status for an employee who has access wages on-demand, this means that:
In rare cases, a shift could be edited after it was approved and withdrawn by the employee. This scenario could lead to overdrawn pay resulting in the employee seeing a negative withdrawal amount in their Employee App.
Why is my employee seeing a negative balance?
If your employee sees a negative withdraw amount and you see a 'overdrawn' status for an employee who has access wages on-demand, this means that:
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- In rare cases, a shift could be edited after it was approved and withdrawn by the employee. This scenario could lead to overdrawn pay resulting in the employee seeing a negative withdrawal amount in their Employee App.
- If this happens foundU automatically applies a cash deduction to the employee's next payslip. There is no cost to you as the reconciliation is between foundU and the employee.
- Your employee may see their available pay as a negative amount, but don't worry they will still be able to earn more and withdraw again in the current pay cycle once the outstanding overdraw has been reconciled.
- If this happens in consecutive pays, then foundU will block withdrawals until we can reconcile the outstanding amount.
- In rare cases, a shift could be edited after it was approved and withdrawn by the employee. This scenario could lead to overdrawn pay resulting in the employee seeing a negative withdrawal amount in their Employee App.