How do I log into foundU?

To start using foundU, regardless if you're an admin user accessing the platform for the 100th time
or an employee using their portal for the very first, you'll need to log in everytime!

  • Admins will login via yourcompany.foundu.com.au/admin

When you log in, you will be asked to verify your identity through a multi-factor authentication.
Put simply, you'll need to enter a 5 digit, one-time code sent to your email or phone.

This is to ensure your confidential data remains secure and is in-line with requirements from the Australian Taxation Office (ATO).

This applies to both admin users and employees when updating confidential information such as banking and tax file details. 

Admin users can also have their own employee app.

  • When you are logging in as an employee to update your personal or financial details for example you'll login via
  •  yourcompany.foundu.com.au

Code not coming through?

Codes generally comes through within a couple of minutes.

 

Discover the different ways to access foundU

Log in as an Admin user
            1. Go to yourcompany.foundu.com.au/admin
            2. Enter your email address, password and click Sign in

              Sign_in_as_admin.png

            3. Select how you wish to receive your verification code. You can receive the code via Email or SMS. 

              Please note: SMS will only work if you have entered your mobile number when setting up your user details. If sending email, be sure to check your junk/spam/promotions/other folders. 

              Select_email_or_sms.png


              Email Verification Code example

              Email_verification_code.PNG


              SMS Verification Code Example

              SMS_verification.PNG


            4. Enter your code and click ConfirmConfirm_code.png


You will now be logged in.


If you do not enter the code within 2 minutes you will need to send another code. 

Log in as an employee
  1. Go to yourcompany.foundu.com.au/
  2. Enter your email address, password and click Sign in

    Screen_Shot_2020-05-06_at_11.27.41_am.png

  3. Select how you wish to receive your verification code. You can receive the code via Email or SMS. 

    Please note: SMS will only work if you have entered your mobile number when setting up your user details. If sending email, be sure to check your junk/spam/promotions/other folders. 

    Login_employee.png


    Email Verification Code example

    Employee_verification_code.PNG


    SMS Verification Code Example

    Sms_code_verif.PNG


  4. Enter your code and click Confirm

    Confirm_code.png


You will now be logged in.


If you do not enter the code within 2 minutes you will need to send another code. 

Admin logging in as employee

In scenarios where an admin user wants to impersonate an employee's view, you are able to login as the employee.

  1. Go to People then click on the employee's category (eg: Approved People).
  2. Use the search box to find the user and then click on their name.
  3. Click Login as 'employee name' which will open their portal in a new window.

    Screen_Shot_2020-05-06_at_11.57.56_am.png
Switching between employee and operation profiles

If you are both an employee and an operation user you can switch between profiles once logged in if using the same email address.

  1. Login at yourcompany.foundu.com.au
  2. Click Profiles and the switch accounts options will appear.
  3. This will allow you to switch between your Employee and Operation portal.
    Screen_Shot_2020-05-06_at_12.19.19_pm.png
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