STP reminders
The process of Single Touch Payroll (STP) means that every time a payslip, adjustment or payslip edit is generated in foundU, an STP submission is created, ready to be sent to the ATO.
STP submissions are due for lodgement on or before the payment date. However, if an STP is not submitted in time, reminder emails are sent Mon/Wed/Fri at 9.30 am until they are submitted and a reminder notification shows on the dashboard directing you to the STP page.
You can control who receives these reminder emails in your User settings.
In this article we will cover:
- Enabling STP reminder emails for your Admins
Looking for more information on STP submissions? Please see our helpful guide here!
Looking for information on STP Phase 2? Please see our helpful guide here!
You can control who in your business can receive these STP reminder emails.
However, if you or someone in your business forgets to submit STP data, reminder emails are sent Mon/Wed/Fri at 9.30 am until submitted.
To enable STP reminder emails for your Admins:
- In the quick menu, select the hamburger icon to open the full menu and navigate to Platform Settings > Users.
- Select the ... under Actions next to the relevant Admin user and select Edit Admin User.
- Enable the 'Can receive STP reminder email' toggle and select Update User.
- Repeat for each Admin user that you would like to have to receive STP reminder emails.
Once enabled, the Admin user will receive reminder emails every Mon/Wed/Fri at 9.30 am if there are overdue STP submissions in the platform.
For any Admins that are Super Users or have access to the Payroll > Single Touch Payroll page, a reminder notification will also show on their dashboard directing them to the STP page if there are any overdue STP submissions in the platform.
