Processing pay for your employees

Processing pay for your employees 

In order to process pay in foundU you'll need to cover some key checks before you start, understand your draft payslips and where your pay data flows from along with the process of generating pays. 

  Please note: If you notice draft payslips with no hours or pay associated with them, these should still be processed. With STP 2 reporting, employees who pay child support will need to have a $0 payslip generated to notify the ATO of no payment for that pay period. Likewise, terminated employees who receive no final payment will need a $0 payslip to notify the ATO that they are terminated. These $0 payslips are not displayed to the employee. 

In this article, we will cover:

  • Navigating the Pay page 
  • Pre-payroll checks & tasks
  • Processing pays
  • Making changes to processed pays
  • Post-payroll checks & reports

  Need to resolve an underpayment or overpayment once pay is complete? Check out our handy guide on Making changes to Processed Pays.

  Need to create a payslip from scratch? Read our article on Creating Manual Payslips.

To experience a virtual walk-through of our new Pay page, check it out below.


Navigating the Pay page

Pay page navigation

When processing pays there are a few areas of the pay page to understand. We will go through a few of the areas below. 


When processing pays there are multiple icons that can display against an employee's payslip.

The icons that can apply to a payslip are:

  • Comments - A comment has been applied to the payslip or timesheet.
  • Leave on the payslip - I.e. Leave loading/Penalty Leave or Leave no loading.
  • Employee/Workforce - I.e. The employee is under 18, the employee has been terminated or the employee is archived.
  • Financial/Taxation - I.e. the Super percentage doesn't match system default, no TFN Supplied after 28 days or no TFN supplied, not yet 28 days. 
  • Deductions - A deduction has been applied (e.g. Child support/Garnishee).

  Tip: Hover over the icon to see what it is in regards to. 

Viewing payslip totals

If you want to view your payslip totals quickly you can do so by viewing the totals at the bottom of your Pay page. 

You have the option to view the totals for your:

  • Draft or Processed payslips.
  • All payslips (no filters)
  • Or, use your filters to view the totals for your relevant Employment Types, Office Codes or Operations (filters under your Period Ending date picker). 

  Tip: Hover over your hours total to view a quick breakdown of hours. 

Understanding payslips and payroll data

Payslips contain a wealth of information and sometimes your employees may have questions about the calculations on their payslips.

  See our Understanding Payslips guide for further information on: 

  • Where the payroll data is pulled from.
  • Examples of a typical payslip and a detailed payslip.
  • How Gross pay and Total pay are calculated.

  Looking for a resource link you can share with employees on Understanding their payslips? See our guide in the Employee App here.

Before processing pay

Pre-payroll checks & reporting

Before processing pays, you will need to make sure you have finalised all data for payroll depending on how you manage approvals. 

Before processing pays it is best practice to:

  • Make sure all leave applications for permanent staff have been approved (Time Off).
  • Make sure all shifts have been approved and lock any shifts before processing pays to avoid approval changes (Approve Shifts).
  • Perform any pre-payroll reporting (Labour Management Report, Payslip Export or view the Award Test).
  • Check and make any edits to your payslips (if needed) before processing.
  • Leave notes for all employees, or comments on individual payslips (if needed).
Using the Award Test

As part of your payroll checks, you may like to check why your employee is being paid the way they are.

To do this, you're able to run an Awards Test from the Pay page to see the following for an employee:

  • Ordinary hours
  • Overtime hours
  • Leave
  • Unpaid break times
  • Allowance details

To view the Award Test for a specific payslip:

  1. In the Pay > Draft payslips tab, select the payslip that you would like to review.
  2. Select the down arrow > Award test. This is a shortcut to the Award Test page for this specific employee.

  3. Click anywhere below the heading row to expand the breakdown. Hover over any of the timeframes to see more details. Check out more about the Award Test page here.
Creating manual payslips

There will be times when you will need to create a manual payslip to pay an employee. 

A few reasons why you may need to create a manual payslip: 

  • When you need a second payslip for the same period ending.
  • If you need to pay out an employee's leave in the same pay period that leave is redeemed.
  • An employee has just started and hasn't completed registration until payday.
  • And many more!

  See our Creating a manual payslip guide for more information on creating manual payslips.

Viewing & editing draft payslips 

You're able to edit your payslips before processing pay. A few examples of why you may need to edit a payslip are: 

  • To apply a Deduction
  • To redeem Leave or TOIL balances 
  • To apply an Overtime rate or Allowance
  • Update or apply a Cost Code
To edit a payslip:
  1. In the quick menu navigate to Payroll > Pay and ensure you're in the Draft Payslips tab.
  2. Select the Period Ending date, and any other filters to locate the desired payslip.
  3. Locate the relevant payslip and select the down arrow > Edit.

You can make the following types of edits:

  • Edit the Pay Rate Types e.g. Normal, Time and a Half, Double Time. 
  • Apply or alter Cost Codes.
  • Adjust the Rates or Hours i.e. if someone was on leave.

  • Redeem leave. There are three options:
        • Redeem - Used for redeeming leave (e.g. annual Leave, sick Leave, etc). This can also be used for partial cash out of leave where required.
        • Cash Out - Used to cash out leave entitlements (not for a termination).
        • Termination - Used for terminations when paying out leave entitlements.

  • Use Add New Position to add in another position if that employee also worked in another role.
  • Add a Pay Rate (to add a new rate that's not presently listed).
  • Add an Allowance/Pay Item (to add an item that isn't presently listed).

  • Add or remove Deductions - Read more about deductions and how to use them in the help article
  • Reimbursements - this will only be visible if your business has reimbursements configured in foundU. 
  • Superannuation Contributions (e.g. Salary Sacrifice, Employer Additional Super Contribution, etc.) 

  • Entitlement accruals - These amounts can be adjusted if needed.
  • Totals - Tax may be overridden by turning on the toggle.

Once you make the relevant edits, scroll to the bottom of the editing screen and select:

  1. Calculate Totals - This will adjust totals based on your edit. 
  2. Preview Payslip - This allows you to view the edited payslip as a PDF for a final check before saving. 
  3. Update Payslip - When saving your changes, you'll be prompted for a reason for editing the payslip. This will be shown in the Pay cycle History.

      Please note: If the tax has been overridden, do not Calculate Totals as this will reset your edit. In this case, select Preview Payslip to review then Update Payslip.

Once you process the payslip (see the To process draft payslips (generating payslips) section) the new ABA file will be available and the employee will see only the updated payslip in their Employee App.

  Please note: Processed payslips cannot be deleted. However, the editing process above will replace the payslip that was processed if needed.

Add comments or notes to payslips

There are two ways that you can communicate with employees directly on a payslip; comments and notes. Depending on who you are wanting to communicate with will determine which is the better option for you.

A comment is applied directly to an individual employee's payslip

  • This will only apply to an individual employee.
  • The comment will only appear on one payslip and not on future payslips.
  • Read here for more detail on this process.

A note is applied per Office Code

  • This will apply to all employees on that office code.
  • The note will stay on all payslips for that office code until you delete it. I.e. Next pay cycle if you wish.
  • Read here for more detail on this process.

Both Payslip comments and Office code notes will be helpful to communicate to employees about:

  • EOFY processes (all employees)
  • Why payslips are displaying differently from how they have been in the past
  • Notes about changes in rates of pay due to annual minimum rate rises.
  • Why an individual has had a deduction or change made to their payslip.
Reprocessing draft payslips

You can reprocess the timesheets associated with draft payslips. A few reasons why you may reprocess your payslips are:

  • Update positions with new/updated award interpretation
  • Update tax information
  • Pull through new deductions or allowances. 

  Please note: Updates made to a tax declaration will only apply to a reprocessed payslip if the updated date is within the pay period.

For example, if the tax declaration is updated today (15th March) but the pay period is for last week (period end 13th March) then it will not be updated when the payslip is reprocessed.

  Please note: Reprocessing payslips will remove any manual edits made to payslips.

To reprocess your draft payslips:

  1. In the quick menu navigate to Payroll > Pay
  2. Ensure the Draft Payslips tab is selected.
  3. Select the relevant Period Ending and filters.
  4. Either select a specific employee's payslip or choose all employees and select Reprocess.
  5. The selected payslips will now be updated with the latest changes.

Payslip warnings and errors

Sometimes when processing your pays you may encounter a warning or an error for an employee's payslip that needs to be checked or resolved before you generate it. 


Warnings don't stop you from processing pay, however, it is best practice to check them and ensure that they don't need any action.

For example, a warning will appear if an under-18 employee has earned more than the threshold and will be taxed or if an employee has not provided a TFN. You can still process these employees' pay, however, a warning will appear to let you know. 

You can filter your payslips to see any that have a warning by selecting the Warning option under the Filter on the Payroll > Pay page. This allows you to quickly see what payslips have warnings and whether they need to be checked/addressed.


Errors will stop you from processing pay and will need to be resolved for payslip generation to occur. 

Below are some of the common errors and how to resolve them:

  • 'Updates have been made to the residency status on the TFN declaration, these changes are not applicable with the income type set. Update the income type to allow payslip generation'

    The employee has made a change on their TFN that doesn't align with the income type set in their Employee Profile > Financial > Tax > Income Type. Review the changes the employee has made to their TFN and check that the employee's new TFN information aligns with the income type set via Employee Profile > Financial > Tax > Income Type. You may have to get the employee to address their TFN choices before you can process their payslip. 

  • 'Duplicate shift times are detected within this payslip. These must be resolved before the payslip can be generated'

    The employee has a shift start or end time that is overlapping with another shift. Review the employee's shifts in Time & Attendance > Approve Shifts and adjust the overlapping shift times.

Processing pay

Generating payslips

Once you have completed your pre-payroll checks you are now ready to generate your payslips. 

  Please note: If you notice draft payslips with no hours or pay associated with them, these should still be processed. With STP 2 reporting, employees who pay child support will need to have a $0 payslip generated to notify the ATO of no payment for that pay period. Likewise, terminated employees who receive no final payment will need a $0 payslip to notify the ATO that they are terminated. These $0 payslips are not displayed to the employee. 

To generate payslips:

  1. Navigate to Payroll > Pay.
  2. Under the Draft Payslips tab, select the Period Ending date you wish to process pays for and any other filters.

  3. Before generating you have the option to:
    • Preview a PDF of a payslip by selecting the Payslip ID.
    • Edit payslips details by selecting the down arrow > Edit.
    • Add a comment by selecting the down arrow > Comment.
    • View the pay cycle history by selecting the down arrow > History.
    • Access the Award Test by selecting the down arrow > Award Test.
    • View timesheet data by selecting the Timesheet ID.
    • Export pay data to run checks by selecting all, or the relevant payslips > Download.

  4. To process payslips select all, or the relevant payslips > Generate.  

  5. Choose your Payment Date and your Batch option and select Generate Payslips

  6. Your payslips will now be in the Generated payslips tab in a generating state and will have a status of Pending.

  7. Once your payslips have finished generating you will see a Payslip ready option. Selecting this will complete the generating process and will make the payslips visible in the Employee App and produce an ABA file.

  8. If you email your employees to notify them that their payslips have been generated you will need to select your employees > Email Payslips.

Once you have generated your pay:

  • The payslips will appear under the Generated payslips tab.
  • The ABA History is where you can view and download your ABA.
  • If you need to re-create an ABA you can do so by selecting the relevant employees > Create ABA.
  • You can email payslips to employees by selecting your employees > Email Payslips. This is optional as employees can see their payslips (once processed) from their Employee App.
    Payslips that are emailed to employees are marked with an envelope icon. Hovering over the email icon will display the email send details.
  • Make sure to submit your STP submissions when you have finished processing your pay and notifying your employees.
  • If you have later discovered a mistake you can edit or create an adjustment by selecting the down arrow > Edit/Adjustment. See the Making changes to processed pays section below for more information. 
View, download & merge ABA files

Once payslips have been processed in Pay, an ABA file is automatically generated. You can download this file for uploading to your bank.

Once paid you can mark your ABA file status as Paid via Action > Pay.

  See our View, download and merge ABA files guide for more information on:

Submitting STP submissions

The process of Single Touch Payroll (STP) means that every time a payslip, adjustment or payslip edit is generated in foundU, an STP submission is created, ready to be sent to the ATO.

  Please note: STP submissions are not sent automatically upon payslip generation. STP submissions are required to be sent via Payroll > Single Touch Payroll

  See our Single Touch Payroll (STP) Phase 2 guide for more information on submitting your STP submissions. 

Making changes to processed pays

Making adjustments to processed payslips

There will be times when, after you've processed pay, you discover errors. Don't stress! Errors can be easily fixed. 

Two common examples of errors are:

  • Underpayment - when the employee was paid less than intended
  • Overpayment - when the employee was paid more than intended

To resolve this you can either edit the existing payslip or create an adjustment payslip. 

  See our Making changes to processed pays guide for steps on how to process adjustments for:

Editing payslips vs creating adjustments (key differences)

Want to know the differences between editing a payslip and creating an adjustment? Here are some handy tips:

Editing payslips:

  • Can be done before or after pay has been run
  • The ABA file is automatically created
  • This updates the current payslip, employees will only be able to access the current version

Creating adjustments:

  • Can only be used after payroll has been processed
  • Retains the original payslip and creates a new adjustment payslip
  • You can use negative amounts
  • Provides an audit trail of the changes made
  • Sits as a draft payslip that you will need to generate

Post-payroll & reporting

Post-payroll export & reporting

Payroll Export

After you have generated your pay you may like to export your payroll data for your post-payroll checks. 

To do a Payroll Export:

  1. Navigate to Payroll > Pay
  2. Select all or the relevant payslips would you like to export. 
  3. Select Download. You then have the following options to select from:
    • CSV - Export as a CSV file.
    • Payslips - Export the PDF payslips.
    • Timesheets & shifts - export the associated uploaded timesheets against the payslip.
  4. Choose one of the above options to export.  

  Tip: You can save your chosen CSV export options for future exports by selecting Additional Options > name your export description > Save

Post-payroll Reporting

You may like to run a payroll activity report after processing payroll for your post-payroll checks.

  See our Payroll Activity Report (Standard and Advanced) guide for more information on reporting post-payroll.

Pay Superannuation

To pay your employee's super, you can do this in one of 2 ways:

  1. Upload the super stream file to your clearing house, or,
  2. Pay your employee's super in the foundU platform through Beam.

 See our Pay Superannuation guide for more information on paying your super. 

Invoicing (optional)

If your business invoices, you will be able to invoice your clients once you have generated your pays. 

Invoicing is a 3-step process:

  1. Generate pending invoices
  2. Review and edit invoices
  3. Issue and send invoices

 See our Invoicing guide for more information on invoicing. 

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